Continuing with our FAQ series, today’s post focuses on a key topic: RCA vs CPQ – what’s the difference? Both Salesforce Revenue Cloud’s Advanced (RCA) and CPQ offer unique features, tailored to different business needs. Let's explore the main distinctions between these two solutions to help guide your decision-making.
Salesforce is a leader in sales and customer management, always working to make things easier and more scalable. It offers solutions based on market research and helps connect technical needs with business processes.
Salesforce Revenue Cloud's Advanced (RCA), also previously known as Revenue Lifecycle Management (RLM), is a big improvement over earlier tools.
Here are the key differences between CPQ & RCA and we'll discuss these topics in detail in upcoming posts.
Function | CPQ | RCA |
Object Model | Managed Package | Built into Einstein 1 Platform |
APIs | Pre-configured | Headless (easier integration) |
Omnichannel | Needs customization | Works across platforms |
Promotions | Needs customization | Has a discount calendar |
Pricing Waterfall | Needs customization | Built into RLM |
Usage-Based Pricing | Available in CPQ Plus | Not available yet |
Contract Management | Needs integrations | Uses Salesforce Contracts |
Approvals | Optional advanced approvals | Standard approvals only |
Order to Cash | Needs customization/integration | Built into RLM |
In conclusion, Salesforce Revenue Cloud's Advanced (RLM) offers powerful native capabilities on the Einstein 1 Platform, while CPQ provides flexibility for businesses with specific needs like advanced approvals and usage-based pricing. Each solution has its strengths, and understanding these differences can help you choose the best fit for your business.
We'll continue to explore more features and the functionalities in detail in our upcoming FAQ series. Stay tuned for more insights! If you have any questions, feel free to reach out to us at info@bluvium.com. We're here to help!
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