Salesforce Revenue Cloud Advanced (RCA) - FAQ #3

Permissions, Licenses, and Configuring Products

Now that we know what Revenue Cloud Advanced (RCA) is and what's included in it, let’s dive into the basics—covering the required permission sets, licenses, product configuration, and setting up pricing and qualification rules!

What Permission Sets and Licenses Are Required to Implement RCA?

Before diving into the configuration, it's essential to understand the permissions and licenses needed for Revenue Cloud Advanced (RCA) in Salesforce. Below is a list of the important permission sets and licenses you’ll need to implement RLM effectively.

Permission Sets	Licenses
Create Orders from Quotes	Business Rules Engine Runtime
Rule Engine Runtime	Clause Management User
Salesforce Pricing Run Time User	ContextService Admin Psl
Context Service Runtime	ContextService Runtime Psl
Product Catalog Management Viewer	Contract LifeCycle Management User
Product Configurator	Document Builder User
Context Service Admin	Fulfillment User PSL
Rule Engine Designer	Product Catalog Management Administrator
PlaceOrder API	Product Catalog Management Viewer
Salesforce Pricing Manager	Product Configuration User
Assetize Order	Product Discovery User
InitiateAmendment API	Revenue Lifecycle Management User
InitiateRenewal API	Salesforce Pricing Design Time
InitiateCancellation API	Salesforce Pricing Run Time
CreateContract API
Product Discovery Use
Product Discovery Use
ProductAndPriceConfiguration API
Price and Tax Calculation for Quoting
Salesforce Pricing Admin
CalculateTaxes API
Salesforce Pricing Design Time User
Clause User

Each of these permissions and licenses plays a critical role in ensuring smooth operations across product configuration, pricing, contracts, and order management.

How do we configure Products?

Setting up products in Revenue Cloud Advanced requires organizing them into catalogs and categories. Here's a basic workflow for product configuration:

1. Create Catalog: Organize products into specific catalogs and categories for easier management and retrieval.

   1. Search Product Catalog Management in App Launcher 

   2. Click on Home Tab and Select Catalog. 

   3. Create Catalog

      

2. Create Category:

   1. Search Product Catalog Management in App Launcher 

   2. Click on Home Tab and Select Category. 

   3. Create Category. 

3. Create Product and Assign Category: After defining your categories, create the product and associate it with the relevant category.

   1. Search Product Catalog Management in App Launcher 

   2. From the app navigation menu, Select Products 

   3. Click on New button

   4. Go to Related tab on Product to assign category

4. Define Product Selling Model and Price Book Entry: Define the selling model (e.g., subscription, one-time) and link it to the appropriate price book entry.

   1. Go to related tab on Product. 

   2. Create Product Selling Model. 

   3. Go to related tab on Product. 

   4. Create Price book entry. 

      

4. Assign Product Classification (for Products with Attributes): If your product has multiple attributes, assign the appropriate classification to ensure accurate configuration.

   1. If Product have attributes, then assign product classification. 

   2. Search Product Catalog Management in App Launcher. 

   3. From the app navigation menu, select Product classification. 

   4. Create new Product Classification. 

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How to Set Up a Validation Rule?

Validation rules help ensure that product configurations adhere to predefined criteria. Here’s how to set one up:

1. Enable Configuration Rule in Revenue Settings: In Salesforce, enable the setup configuration rule under Revenue Cloud settings.

2. Create Validation Rule: Define the specific criteria products must meet before they can be added to an order.

Conclusion

Now that we’ve covered the basics of permission sets, licenses, product configuration, in Revenue Cloud Advanced, you’re one step closer to mastering RCA. Stay tuned for the next post in our FAQ series, where we'll dive deeper into more advanced topics in Salesforce Revenue Cloud Advanced!